Use these steps to determine if your DTEN D7 device has been enrolled in the Zoom Device Management (ZDM).
This article covers:
- Determine if DTEN D7 device has been enrolled in the ZDM.
Determine if DTEN D7 device has been enrolled in the ZDM
How do I know if my D7 device has been enrolled in the ZDM?
- Sign in to the Zoom Web Portal
- Click Room Management > Zoom Rooms > Devices
If you can see the DTEN system update column, called Firmware Version, it is already enrolled:
If you do not see the device at all, please refer to this FAQ on how to get started.
If your device is enrolled but you do not see anything in the Firmware Version column, please contact DTEN Support at firstname.lastname@example.org for assistance.