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Orbit Mission Control (OMC) for IT — User Guide

Created by DTEN Support, Modified on Sun, 20 Sep at 12:36 AM by Fei He

Overview

Optimizing the performance and minimizing technical interruptions of your organisation's video conferencing hardware is paramount in today's dynamic work environment. Orbit Mission Control (OMC) for IT, a user-friendly remote management module built into the DTEN Orbit Portal, provides IT teams with a powerful yet accessible solution for efficiently overseeing their deployed DTEN devices.


Content Introduction

This comprehensive user guide provides detailed instructions on:

  • System requirements and prerequisites

  • Setting up and managing accounts

  • Efficiently enrolling devices into the system

  • Step-by-step procedures for remote monitoring, diagnostic capabilities, and maintenance tasks


By empowering IT professionals with OMC, organizations can improve device uptime, enhance user experience, and streamline IT administrative overhead.


For comprehensive guidance and a deeper understanding of all OMC features and capabilities, please find the full "Orbit Mission Control (OMC) for IT - User Guide" available as a PDF download below.

If you have additional questions or need to contact DTEN Support, please refer to this DTEN Knowledge Base article for more details:  HERE.

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