DTEN D7 55" Windows FAQ

What is the spec of the system?

The D7 has CPU i5-7500, Memory 8GB, and Hard Drive 128GB SSD. For additional spec information please see DTEN D7 Specifications

What is the version of Windows 10 IoT is the DTEN board running? 

The DTEN D7 55” series 1 has the Windows 10 IoT Enterprise LTSB 2016 (v1607).

The DTEN D7 55” series 2 has the Windows 10 IoT Enterprise LTSC 2019 (v1809).

What is the lifecycle of Windows 10 IoT running in the DTEN board?

Please refer to the Microsoft lifecycle fact sheet for complete details:  HERE

Windows 10 IoT Enterprise LTSB 2016*

• Mainstream support end date: October 21, 2021
• Extended support end date: October 13, 2026

 Windows 10 IoT Enterprise LTSC 2019*

• Mainstream support end date: January 9, 2024
• Extended support end date: January 9, 2029

*Please refer to the Windows 10 Release Information for complete details:  HERE

Does Windows 10 IoT need to be patched on a regular monthly basis?

Windows Security patches can be downloaded through the Zoom Portal ZDM. We use LTSB (Long Term Service Branch) and LTSC (Long Term Service Channel) because feature updates are not as often and updates are optional as well.  DTEN recommends regular update intervals for Zoom Rooms application and DTEN firmware versions for optimal performance for all of your DTEN devices, including Windows patches for D7 units with Windows OS.   

Do most Enterprise customers install security software such as antivirus, firewall, etc. on their DTEN devices?

Depend on customer need. Usually, bigger tech companies have more strict internal rules regarding OS. We recommend consulting with your IT support on your device security processes.

How much CPU on average does the unit use when running Zoom Rooms?

It depends on the video quality and sharing features that are running in a meeting.
A standard D5 and D7 can run a meeting up to 60 participants.

What causes the high CPU usage?

A common cause for high CPU usage is the resolution is too high.
Check your resolution setting by going to Windows Settings → Screen/ Display settings
and set the screen resolution to 1080p and 59p refresh rate.

If you have additional questions or need to contact DTEN Support, please refer to this DTEN Knowledge Base article for more details:  HERE.