DTEN Bar Release 1.4.35 (Zoom Room Only)--October 9, 2025

How to Update

• Release sequence:
  • 2-3 Business Days After GA: Available on Orbit.
  • 7-10 Business Days After GA: Available through Zoom Device Management, Zoom dependency, and OOBE update for un-deployed devices.
• The DTEN device(s) should be powered on and connected to a stable and open or Zoom-whitelisted network without a firewall (Ethernet preferred). For information, click here.
• The update will not start if the device is engaged in a meeting or calendar event.
• The update takes approximately 30-45 minutes and will automatically restart
• Do not disconnect or power off during the update.

New

• Implement mute synchronization capabilities for all supported third-party audio.

Modified

• Digital signage status definition changed to idle to address the issue of not being able to upgrade via ZDM while the digital signage is working

Resolved

• Minor Bug Fixes

Known Issues

General Hardware:

• Smart Connect (BYOD) Mode Unplugging Issue
  • Unplugging a Type-C USB cable when the Bar is in Smart Connect (BYOD) mode may cause the Bar to reboot. This issue is expected to be addressed in a future firmware release.
• DTEN Mate (PoE or WiFi) and Bar Disconnection
  • Try rebooting either device if the Mate and Bar become disconnected.
  • Quick Fix: Restart the Bar or Mate.
• Privacy Flap Not Closing
  • Sometimes, the Privacy Flap may not fully close after the Bar exits a meeting. 
  • Quick Fix: Reboot the device to force the Privacy Flap closure during the Bar's power initialization checks. If the Privacy Flap does not close after a reboot, contact DTEN Support. 

Zoom Rooms on Android:

• Zoom Security Timeout
  • The Bar will disconnect if the Mate (Poe or WiFi) and the Bar aren't connected within 10 minutes. You'll see a prompt on the Mate (PoE or WiFi) to reboot the Bar manually.
• Audio issues during Smart Connect meetings
  • Both parties experience audio issues (such as echo, noise, or distortion) when hearing the other side during Smart Connect Meetings with auto framing enabled. 
  • Quick Fix: Disable auto framing.
• Loop reboot issue
  • A low probability loop reboot issue occurs after a system upgrade.
  • Quick Fix: Power cycle the device.

Zoom Rooms Version: 6.3.5.6258