Overview

This user guide provides an introduction to how intelligent battery charging saves and maximizes the battery life of your DTEN Mate (Wi-Fi).

Supported Product

Starting from DTEN Mate (WiFi) firmware version 1.12, we have implemented an intelligent battery charging feature with the following rules:

When the battery level of DTEN Mate (Wi-Fi) is above or equal to 20% and it is connected to a power supply (either placed in the Dock or connected to the charging cable), the device will only receive power without actively charging. (E.g. If you connect your Mate with a 30% battery level to a power supply, it will not charge until the battery level drops below 20%)
When the battery level of DTEN Mate (Wi-Fi) is below 20%, the device will start to charge once it is connected to the power supply. (E.g. If you connect your Mate with an 18% battery level to a power supply, it will start to charge the Mate fully)

This feature is designed to protect the device from overcharging while maximizing the battery's lifetime and performance.

Note: To ensure optimal battery performance, it is recommended to keep the version of your DTEN Mate (Wi-Fi) device up to date.

If you have additional questions or need to contact DTEN Support, please refer to this DTEN Knowledge Base article for more details: HERE.