Overview
This article provides a comprehensive guide on how to add 802.1x Certificates to DTEN Android Appliances. The 802.1x Certificates are essential for businesses and organizations that require a high level of network security. By implementing these certificates, you are taking an important step in safeguarding your network against unauthorized access and potential security threats. This guide will walk you through the steps of uploading the certificates to DTEN devices.
Supporting Product
- DTEN D7X Android Edition with 1.5.0 or higher
- DTEN GO with Mate with v1.9.2 or higher
- DTEN Mate (WiFi & PoE) with v1.10.0 or higher
- DTEN ME with v1.10.1 or higher
- DTEN ME Pro with 1.10.1 or higher
- DTEN ON with v1.8.2 or higher
- DTEN ONboard with v1.5.0 or higher
Designed Use Case
IT administrators seek to implement 802.1x certificates on DTEN Android appliances with the objective of fortifying network security, ensuring adherence to regulatory compliance standards, and facilitating more efficient management of network access protocols.
Setup Instruction
Prerequisites
- Supported DTEN devices with minimum Zoom Room version requirements
- Wired Ethernet connection with an active network connection
- Network firewall(s) configured to allow communication on Port 4443
- Web Browser (Google Chrome preferred)
- Device IP address
- DTEN ID of the devices
Step-by-step instructions
Access the DTEN Web GUI Page
If you have a D7X Android device or an ONboard device and would like to upload 802.1x certificates on Orbit, please refer to the section below for details.
- To access the DTEN device via a web browser on your computer, enter the DTEN device’s IP address, preceded by HTTPS:// and followed by port 4443. For example: https://192.168.x.x:4443.
Note: To quickly find your device IP address, visit the DTEN device menu and select HELP. The IP address is located on the right side of the screen.
- The web browser may identify the link as an unsecured connection. Select Advanced then click Proceed to link.
- You will be redirected to the DTEN login screen. Enter the following information to proceed:
- Default Username: DTEN_DTEN
- Default Password: DTEN1@webgu!3836
- DTEN ID (all text to be lowercase)
- After logging in for the first time, you are required to set up a new username and password. Following this configuration, the device will reboot automatically.
Note: You will need to factory reset the device if you forget your username and/or password.
Upload the Security Certificates For the Wired Network
If you are using a wireless network to upload the certificates, please refer to the section below for details.
- Upon device reboot, repeat the Step 1 to Step 3 with your new username and password.
- Once you enter the certification load screen, you may switch between different tabs and upload any security certificates.
- To assess the current status of your network certificates, refer to the Current Status section and click Enable to activate them.
- Return to the 802.1x Certificate Ethernet section and select Restart to implement the changes.
Upload the Security Certificates For the Wireless Network
- Select the 802.1x Certificate WiFi section.
- Select and upload any necessary certificates.
Device UI will prompt out to let the user choose the usage of certificate and private key. Select WiFi in this case.
Private Key files generated through Windows server may use a different certificate format that causes errors on Android systems. When loading the private key file and no pop-up showing on the device, try following two command to convert the file with Linux or Mac OS machine:
openssl pkcs12 -nodes < your.p12 > /tmp/certbag.pem
openssl pkcs12 -keypbe PBE-SHA1-3DES -certpbe PBE-SHA1-3DES -export -in /tmp/certbag.pem -out /tmp/legacy.p12 -name “Your-Cert”
- Check the upload status by clicking on the Current Status tab.
- Click Enable to activate the security certificates.
- Return to the 802.1x Certificate Ethernet section and click Restart to reboot the device.
Change webGUI’s SSL certificate
- Select Custom SSL Certificate section
- Upload SSL certificate with its password (.p12 or .pfx file) at Certificate for WebGUI SSL Link. Also .bks file can be uploaded. Click on Save button to upload it.
- Go to 802.1x Certificate Ethernet section and click on Restart button to restart device for newly uploaded certificate taking effect.
Modify Device SSID
- Select the SSID section on the DTEN WebGUI page to change the current SSID for the device.
- Return to the 802.1x Certificate Ethernet section and click Restart to apply the change.
Update your DTEN WebGUI Admin Username and Password
- Select the Password Reset section on the DTEN WebGUI page to change the current admin username and password.
- Enter the new username and password, then click Send.
- Return to the 802.1x Certificate Ethernet section and click Restart to apply the change.
Upload 802.1x Certificates on Orbit (D7X Android and ONboard Only)
Upload 802.1x Certificates on Orbit (D7X Android and ONboard Only)
- Visit https://orbit.dten.com/ and log in with your account credentials.
- Go to the Device Management section and click Device List.
- Visit https://orbit.dten.com/ and log in with your account credentials.
- Go to the Device Management section and click Device List.
- Identify and click the Device Name that you would like to load with the 802.1x certificates.
- Within the Settings tab, scroll down to the Network Security section.
Note: If the button is not selectable, the device is not compatible with 802.1x configuration via Orbit. Please configure the network security settings using the steps listed in the Accessing the DTEN Web GUI Page section listed earlier in this article.
- You may now configure the network of the corporate preference.
Known Issues
There are no known issues at this time.
If you have additional questions or need to contact DTEN Support, please refer to this DTEN Knowledge Base article for more details: HERE.
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