Network Firewall and Web Security Whitelist for DTEN

OVERVIEW

This article provides the recommended IPs to whitelist in order to update the firmware version of your DTEN devices: 

• DTEN D7X, D7 55, 75 & Dual systems
• DTEN ON 55, ONboard 
• DTEN ME, DTEN ME Pro
• DTEN GO w/ DTEN MATE

This article covers:

1. Whitelist IPs to Update DTEN Firmware

 

Whitelist IPs to Update DTEN  Firmware

To ensure successful DTEN Over-the-Air (OTA) firmware updates over your network, we recommend whitelisting the following:

 

TCP Ports: 

80, 443, 5222, 8000, 8001

 

UDP Ports: 

123, 3478-3479, 50000-65000

 

Domains: 

*.dten.com

android.pool.ntp.org

time.android.com

 

Microsoft Windows IP

Product: DTEN D7

 

Windows Update requires TCP ports 80, 443, and 49152-65535.

 

http://windowsupdate.microsoft.com

http://*.windowsupdate.microsoft.com

https://*.windowsupdate.microsoft.com

http://*.update.microsoft.com

https://*.update.microsoft.com

http://*.windowsupdate.com

http://download.windowsupdate.com

https://download.microsoft.com

http://*.download.windowsupdate.com

http://wustat.windows.com

http://ntservicepack.microsoft.com

http://go.microsoft.com

http://dl.delivery.mp.microsoft.com

https://dl.delivery.mp.microsoft.com

Reference - Link

 

AWS

Product: DTEN D7,  DTEN OS Appliances

 

AWS CDN IP is dynamic, if possible please refer to the domains：

 

S3.amazonaws.com [52.216.95.61]

S3.us-east-1.amazonaws.com [52.217.37.118]

S3.external-1.amazonaws.com [52.216.185.225]

S3.dualstack.us-east-1.amazonaws.com [2600:1fa0:80c8:a701:34d8:b92e::]

 

Google

Product: DTEN OS Appliances

 

For DTEN OS Appliances, the system will check the following domains for network connectivity or Captive Portal protocol:

*.googleapis.com

http://connectivitycheck.gastic.com/generate_204[connectivitycheck.gastic.com]

 

Google Public DNS

The Google Public DNS IP Addresses (IPv4) are as follows:

• 8.8.8.8
• 8.8.4.4

The Google Public DNS IP Addresses (IPv6) are as follows:

• 2001:4860:4860:8888
• 2001:4860:4860:8844

 

Other:

Please also ensure to whitelist the following Zoom IP Addresses:  HERE

 

If you have additional questions, please contact DTEN Support at support@dten.com for assistance.