OVERVIEW
This article provides the recommended IPs to whitelist in order to update the firmware version of your DTEN devices:
- DTEN D7X, D7 55, 75 & Dual systems
- DTEN ON 55, ONboard
- DTEN ME, DTEN ME Pro
- DTEN GO w/ DTEN MATE
This article covers:
- Whitelist IPs to Update DTEN Firmware
Whitelist IPs to Update DTEN Firmware
To ensure successful DTEN Over-the-Air (OTA) firmware updates over your network, we recommend whitelisting the following:
TCP Ports:
80, 443, 5222, 8000, 8001
UDP Ports:
123, 3478-3479, 50000-65000
Domains:
*.dten.com
android.pool.ntp.org
time.android.com
Microsoft Windows IP
Product: DTEN D7 (GEN 1 & 2) and D7X Windows Edition (D7X-W)
Windows Update requires TCP ports 80, 443, and 49152-65535.
http://windowsupdate.microsoft.com
http://*.windowsupdate.microsoft.com
https://*.windowsupdate.microsoft.com
http://*.update.microsoft.com
https://*.update.microsoft.com
http://*.windowsupdate.com
http://download.windowsupdate.com
https://download.microsoft.com
http://*.download.windowsupdate.com
http://wustat.windows.com
http://ntservicepack.microsoft.com
http://go.microsoft.com
http://dl.delivery.mp.microsoft.com
https://dl.delivery.mp.microsoft.com
Reference - Link
Microsoft Teams Rooms
To function properly, Microsoft Teams Rooms must have access to a wired 1 Gbps network that meets these requirements:
- Access to your Active Directory or Azure Active Directory (Azure AD) instance, and Microsoft Exchange and Microsoft Teams.
- Access to a server that can provide an IP address using DHCP. Microsoft Teams Rooms can't be configured with a static IP address at the first unit startup.
- Access to HTTP ports 80 and 443.
- Microsoft 365 and Office 365 URLs and IP address ranges for Microsoft Teams.
- Microsoft Teams Rooms does not support proxy authentication as it may interfere with the regular operations of the room. Ensure that Microsoft Teams Rooms have been exempted from proxy authentication before going into production.
AWS
Product: DTEN D7, DTEN OS Appliances
AWS CDN IP is dynamic, if possible please refer to the domains：
S3.amazonaws.com [52.216.95.61]
S3.us-east-1.amazonaws.com [52.217.37.118]
S3.external-1.amazonaws.com [52.216.185.225]
S3.dualstack.us-east-1.amazonaws.com [2600:1fa0:80c8:a701:34d8:b92e::]
Product: DTEN OS Appliances
For DTEN OS Appliances, the system will check the following domains for network connectivity or Captive Portal protocol:
*.googleapis.com
http://connectivitycheck.gastic.com/generate_204[connectivitycheck.gastic.com]
Google Public DNS
The Google Public DNS IP Addresses (IPv4) are as follows:
- 8.8.8.8
- 8.8.4.4
The Google Public DNS IP Addresses (IPv6) are as follows:
- 2001:4860:4860:8888
- 2001:4860:4860:8844
Other:
Please also ensure to whitelist the following Zoom IP Addresses: HERE
If you have additional questions or need to contact DTEN Support, please refer to this DTEN Knowledge Base article for more details: HERE.
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