OVERVIEW
This article provides the recommended IPs to whitelist in order to update the firmware version of your DTEN devices:
- DTEN D7 55, 75
- DTEN ON 55
- DTEN ME, DTEN ME Pro
- DTEN GO w/ DTEN MATE
This article covers:
- Whitelist IPs to Update DTEN Firmware
Whitelist IPs to Update DTEN D7 Firmware
To ensure successful DTEN Over-the-Air (OTA) firmware updates over your network, we recommend whitelisting the following:
TCP Ports:
80, 443, 8000
Domains:
*.dten.com
android.pool.ntp.org
time.android.com
Microsoft Windows IP
Product: DTEN D7
Windows Update requires TCP ports 80, 443, and 49152-65535.
http://windowsupdate.microsoft.com
http://*.windowsupdate.microsoft.com
https://*.windowsupdate.microsoft.com
http://*.update.microsoft.com
https://*.update.microsoft.com
http://*.windowsupdate.com
http://download.windowsupdate.com
https://download.microsoft.com
http://*.download.windowsupdate.com
http://wustat.windows.com
http://ntservicepack.microsoft.com
http://go.microsoft.com
http://dl.delivery.mp.microsoft.com
https://dl.delivery.mp.microsoft.com
Reference - Link
AWS
Product: DTEN D7, DTEN OS Appliances
AWS CDN IP is dynamic, if possible please refer to the domains：
S3.amazonaws.com [52.216.95.61]
S3.us-east-1.amazonaws.com [52.217.37.118]
S3.external-1.amazonaws.com [52.216.185.225]
S3.dualstack.us-east-1.amazonaws.com [2600:1fa0:80c8:a701:34d8:b92e::]
Product: DTEN OS Appliances
For DTEN OS Appliances, the system will check the following domains for network connectivity or Captive Portal protocol:
*.googleapis.com
http://connectivitycheck.gastic.com/generate_204[connectivitycheck.gastic.com]
Google Public DNS
The Google Public DNS IP Addresses (IPv4) are as follows:
- 8.8.8.8
- 8.8.4.4
The Google Public DNS IP Addresses (IPv6) are as follows:
- 2001:4860:4860:8888
- 2001:4860:4860:8844
Other:
Please also ensure to whitelist the following Zoom IP Addresses: HERE
If you have additional questions, please contact DTEN Support at support@dten.com for assistance.
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