DTEN D7 55” Security FAQ

OVERVIEW

Below are the most commonly asked security questions on the DTEN D7 55” device.  If you are new to the D7 device, the answers to our security FAQ may help.

1. What's the OS on the D7? 
   • The D7 OS was Windows 10 Enterprise IoT LTSB 1607.
   • The current D7 OS is Windows 10 Enterprise IoT LTSB 1809
2. Is the D7 secured?
   • Yes. The D7 is designed solely for Zoom Rooms with passive hardware running on the Windows IoT system. The D7 system is completely locked down. The OS configurations and policies are set and locked from general users. D7 updates using the Zoom update protocol and through Zoom servers, or updates through dedicated Orbit server. 
3. How do you update the D7 system?
   The following updates can be done through the Zoom Portal (versions required: D7 v 1.3.2 or above and Zoom Rooms v4.4.1 or above)or DTEN Orbit Portal. 
   • Update Windows patches (through Zoom portal) 
   • Update D7 system (through Zoom portal or DTEN Orbit)
   • Update Zoom Rooms (through Zoom portal)
4. What type of internet connectivity does D7 use?
   The internet connectivity types are 80 and 443; using HTTPS protocol. The network system and authentication follow MS Windows 10 Enterprise IoT structure. 
• Does DTEN access or manage the D7 remotely?
  Yes, DTEN has developed Orbit Mission Control as a secure remote technical resolution service designed to optimize IT efficiency and accelerate issue resolution times. Remote access is strictly controlled, and security is our priority: before any session is established, DTEN requires a unique, one-time access key and explicit authorization from the customer. Remote access is granted only with customer consent and is never performed without prior approval, ensuring your system remains fully protected at all times. 
• How is the D7 architectured and structured?
  Hardware architecture - The D7 is composed of a touch display, microphone, video camera bar, and PC OPS system.
  Internet architecture - The PC system has a network card. The network system follows MS Windows 10 IoT
5. What is the firmware update schedule?
   • Bi-monthly and quarterly schedule.

Additional information

Zoom security White Paper

If you have additional questions, please contact DTEN Support at support@dten.com for assistance.