How to Update
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Release sequence:
- 2-3 Business Days After GA: Available on Orbit.
- 7-10 Business Days After GA: Available through Zoom Device Management, Zoom dependency, and OOBE update for un-deployed devices.
- The DTEN device(s) should be powered on and connected to a stable and open or Zoom-whitelisted network without a firewall (Ethernet preferred). For information, click here.
- The update will not start if the device is engaged in a meeting or calendar event.
- The update takes approximately 30-45 minutes and will automatically restart
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Do not disconnect or power off during the update.
Resolved
- Fixed Bug: Resolved an issue where upgrading ZR to version 6.7.0 and using it with a Relay Speaker caused the device to repeatedly disconnect and reconnect during meetings. Upon rejoining, the interface would display a black screen.
Known Issues
Zoom Rooms on Android:
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Relay Speaker
- The device may experience disconnection of the Relay Speaker after a power cycle or during prolonged meetings.
- Quick Fix: Power cycle the device or the Relay Speaker, or reinsert the wireless dongle.
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MacBook Screen Sharing Black Screen in Zoom Rooms
- MacBook users may encounter a black screen when sharing content via a Type-C USB cable in a Zoom meeting. This issue is more likely to occur if the MacBook enters sleep mode during the session.
- Quick Fix: Update the MacBook operating system to the latest available version. If an update does not resolve this issue, adjust the MacBook's sleep settings.
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System Freezes
- The entire system freezes after the device exits a meeting, though this occurs with an extremely low probability.
- Quick Fix: Power cycle the device.
Zoom Rooms Version: 6.6.10 (8678)
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