You can perform a factory reset on the DTEN device (DTEN ME, 55” ON) via the Orbit Portal
- Orbit Pro, Plus, Premium license is required
On the Orbit Portal (Pro, Plus, Premium license only)
- Go to Device Management → Manage Device
- From the list of devices under management, select the device you want to reset
- Click the Settings tab
- Click Factory Reset
- This will prompt a confirmation page, after you click “Yes”, the device will start the factory reset process.
Note: It will not perform the Factory reset when the meeting is in progress. It will only reset when there is no meeting in progress.