Zoom for Home - DTEN ME, ME Pro 27” Release 1.20.6 - October 9, 2025

Update Requirements

• Available on the DTEN Orbit portal
• DTEN ME / ME Pro should be powered on and connected to a stable or open Zoom whitelisted network without a firewall (Ethernet preferred). For more information, click here.
• Once started, the update will take approximately 3 minutes; DTEN ME / ME Pro will automatically restart. Note that the device will only update if not in a meeting or calendar event.
• Do not disconnect or power off during the update.

New

• N/A              

Resolved

• Minor Bug fixes

Known Issue 

• When “Screen Saver” is enabled, even if Digital Signage is applied, the device will automatically turn off the screen after 30 minutes of inactivity. 
• When the Video Boundary feature is enabled, the screen may appear to jump when people are near the defined distance edge. 
• When InclusiView is enabled, color balance, image overlap, and misalignment issues with the camera stitching may occur.
• The screen may occasionally flash green during a meeting. Please report this to the DTEN support team if it happens.
• When multiple people are on the conference screen with InclusiView enabled, the top of the screen may occasionally flash a red stripe. Please report this to the DTEN support team if it happens.
• The video output may occasionally be disabled, and the camera switch may be grayed out. Current workaround: restart the device.